Terms of Service & Privacy Policy

Effective Date: June 3, 2025 Company: Meet Kaz, PBC Website: meetkaz.org Contact: hello@meetkaz.org

Terms of Service

1. Acceptance of Terms

By accessing or using the services offered at meetkaz.org ("Kaz"), you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using or accessing this site or its services.

2. Description of Service

Kaz is an AI-powered information assistant created to help families understand and navigate the special education process. The service provides general information and document support, not legal or medical advice.

3. Eligibility

Kaz is intended for use by adults (age 18+) including parents, caregivers, educators, and organizations who support families. By using the service, you affirm that you meet this requirement.

4. Modifications to Service

Meet Kaz, PBC reserves the right to modify or discontinue the service (or any part thereof) with or without notice. We are not liable to you or to any third party for any modification, suspension, or discontinuance.

5. User Conduct

You agree not to misuse the service, including but not limited to:

• Violating applicable laws
• Interfering with the operation of the site or systems
• Attempting unauthorized access to any part of the service

6. Intellectual Property

All content, trademarks, logos, and software used on meetkaz.org are the property of Meet Kaz, PBC or its licensors. You may not reuse or reproduce any portion without permission.

7. Limitation of Liability

Kaz is provided "as is" without warranties of any kind. Meet Kaz, PBC does not guarantee the accuracy, completeness, or usefulness of the service. We are not liable for any indirect, incidental, or consequential damages arising from your use of the service.

8. Termination

We reserve the right to terminate or suspend access to the service at our discretion, with or without notice, for conduct that we believe violates these Terms.

Privacy Policy

1. Information We Collect

Kaz requires users to create an account to access certain features. However, we do not require any personally identifiable information (PII) to use the service.

Parents may optionally choose to provide limited information such as the child's first name, school, district, or state to allow Kaz to:

• Identify relevant local rules or laws
• Customize letters, forms, and other educational communication

We also collect anonymized usage data (e.g., page views, general questions asked, browser type) to help us improve the service.

2. Cookies and Analytics

Kaz may use cookies or local storage to enhance user experience. We may also use third-party analytics tools (like Plausible or Google Analytics) to gather aggregated, non-personal data.

3. How We Use Your Information

We use collected data to:

• Improve our services
• Troubleshoot technical issues
• Understand general user behavior (anonymously)
• Respond to user support inquiries

4. Data Sharing and Disclosure

We do not sell or rent your personal information. We may share data with trusted service providers who help operate the site, under strict confidentiality agreements.

Information optionally provided about your child — such as first name, school, or district — is used solely to enhance the quality and relevance of your experience. This information is never used to train AI models and is not shared with third parties.

5. Data Security

We use appropriate technical and organizational security measures to protect your data. However, no method of transmission or storage is 100% secure.

6. Children's Privacy

Kaz is not intended for use by children under the age of 13 without the involvement of a parent or legal guardian. We do not knowingly collect data directly from children.

7. Your Rights and Choices

If you’ve provided us with contact information, you may request to access, correct, or delete it by emailing hello@meetkaz.org.

8. Changes to This Policy

We reserve the right to update these terms at any time. Continued use of the service constitutes acceptance of the revised policy.

For any questions or concerns regarding these Terms or our Privacy Policy, please contact us at: Email: hello@meetkaz.org