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Privacy Policy

Last updated: November 6, 2025

We know your privacy is important. This Privacy Policy explains how Meet Kaz, PBC (“Meet Kaz,” “we,” “our,” or “us”) collects, uses, and protects information when you use our website, apps, and services (together, the “Services”).

1. Information We Collect

We only collect the information we need to provide and improve Meet Kaz. The types of information we may collect include:

Information you provide directly

  • Your name, email, phone number, or ZIP Code when you create an account.
  • Any information you type or share in chat, such as details about your child’s education or your situation.

Information collected automatically

  • Device type, browser type, IP address, and basic usage data (for example, which pages you visit).
  • We use this data to understand how the Services are used and improve performance.

Information from cookies or similar tools

  • We may use cookies or local storage to keep you signed in and improve your experience.
  • You can disable cookies in your browser, but some features may not work properly.

2. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our Services.
  • Personalize your experience (for example, saving your chat history if you have an account).
  • Communicate with you (such as account verification, password reset, or support messages).
  • Ensure security, prevent misuse, and comply with legal obligations.

We do not sell or rent your personal information.

3. Guest Mode vs. Personal Mode

  • Guest Mode: You can use Kaz without creating an account. In this mode, we do not store personal data long term.
  • Personal Mode: If you create an account, we may save your information and chat history so you can return to it later and receive a more personalized experience.

4. Sharing Your Information

We limit who can see your data. We may share information only in the following cases:

  • With service providers who help us operate the Services (for example, hosting, database, analytics, or security partners).
  • If required by law or necessary to protect safety, rights, or property.
  • With your explicit consent, if you choose to connect your account to a partner or support organization (for example, an advocacy center). In that case, you decide whether to share your chat history or other details to receive personalized help.

We do not sell, rent, or share data with advertisers or unrelated third parties.

5. Data Security

We use reasonable technical and organizational safeguards to protect your information. However, no system is completely secure. You use Meet Kaz at your own risk.

6. Children’s Privacy

Meet Kaz is designed for adults (18 and older). Parents and caregivers may use it to support their children, but children should not create accounts or enter their own information. We comply with COPPA by not knowingly collecting personal information from children under 13.

7. Your Choices

You can:

  • Update or delete your account information anytime by contacting us.
  • Use Guest Mode if you prefer not to create an account.
  • Opt out of marketing emails by clicking “unsubscribe” in any email we send.

8. Data Retention

  • Guest Mode data is not stored long term.
  • Personal Mode data is stored while your account is active.
  • If you delete your account, we will delete or anonymize your data within a reasonable timeframe unless legally required to retain it (for security or compliance reasons).

9. Links and Integrations

Meet Kaz may link to external websites or partner resources. We are not responsible for the content or privacy practices of those sites. We encourage you to review the privacy policies of any linked resources you choose to visit.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The most current version will always be posted at https://www.meetkaz.org/terms-policy. If major changes are made, we will notify you in the app or by email before they take effect.

11. Contact Us

If you have questions about this Privacy Policy, contact us:

Meet Kaz, PBC Email: hello@meetkaz.org

By using Meet Kaz, you agree to this Privacy Policy.

Meet Kaz 24/7 Special Education Advocate

© 2025 Meet Kaz, a Public Benefit Corporation. All rights reserved.